Privacy Policy
Last Updated: [Insert Date]
Brain Sugar (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, company name, billing information, and any other details you provide when contacting us or signing up for services.
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Technical Information: IP address, browser type, operating system, device information, and usage data collected via cookies and similar technologies.
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Usage Information: Pages you visit, services viewed, time spent on our website, and interaction data.
2. How We Use Your Information
We use the information collected to:
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Provide and improve our services.
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Personalize user experience and deliver relevant content.
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Process payments and manage customer accounts.
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Communicate updates, promotions, and service announcements.
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Conduct analytics and measure performance.
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Ensure website security and prevent fraud.
3. Sharing of Information
We do not sell or rent your personal information. We may share data with:
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Service Providers: Trusted third parties who perform services on our behalf (e.g., hosting, analytics, payment processing).
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Legal Requirements: When required by law, court order, or to protect our legal rights.
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Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and improve our services. You can control or disable cookies through your browser settings, but this may limit some functionalities.
5. Data Security
We implement industry-standard security measures (encryption, firewalls, access controls) to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have the right to:
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Access, correct, or delete your personal information.
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Object to or restrict the processing of your data.
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Withdraw consent at any time.
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Request data portability.
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Opt out of marketing communications by following the unsubscribe link in our emails.
To exercise these rights, please contact us at: [Insert contact email].
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Data Transfers
If you access our services from outside [Your Country], your information may be transferred and stored in countries with different data protection laws. We take steps to ensure your data remains protected in line with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
4th Floor, Three Anchor House, 54 Jason Moyo Ave, Harare